Frequently Asked Questions (FAQ)
Yes, we have many technologies all rolled up into a single application. Proverbial lions, tigers, and bears replaced with AR, blockchain, and AI…but have no fear. After taking the application for a spin, quickly (and hopefully), you will see that there’s nothing to worry about and nothing will bite back. The following FAQ is here to help you get over humps you may find with the AR Studio, the AR Viewing Application, and our Blockchain integrations.
For a deeper dive, please check out our more robust AR Studio tutorials here >>
illust. AR Studio Tools (FAQ)
This section of the FAQ is directed towards basic account access into the illust. AR Creator Studio. For a deeper dive into tutorials and other questions you may have about content production, publishing, and creation, please visit our Studio Docs.
When logging into the illust. system for the first or 100th time, the flow is the same. We provide two separate options for creating an illust account:
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Sign in with a web3 wallet
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Sign in with an email: illust. will send an email with a special code to activate your account. If you don't see the email, please check the spam folder just in case! Once you see the code in your email, please input the digits back on the illust. website.
The studio's architecture is driven by the blockchain. In fact, when you sign in with an email, illust. uses "Magic" to produces a non-custodial wallet that is assigned to your account. This gives you the ability to activate the blockchain functionality in the studio and provide more interoperability amongst other web3 applications.
Navigate to the three parallel line menu in the top right corner of the AR Studio. We call it a hamburger menu but you can call it whatever you'd like. Tap the section that says "Account Profile".
Creators on illust. can fill out the following profile information at this time:
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Username
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Email
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First Name
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Last Name
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Bio
Wallet address is currently fixed based upon your log in method (email or wallet). Be sure to press the save button to log your work.
Depending on your usage of the platform, illust. has a variety of different plans to choose from. These plans will be updated based upon your usage and/or new features that are available.
To cancel your subscription, please select the "Cancel Subscription" button. This will immediately freeze your account. If you're engaged with a trial, your access will continue until the closure of the trial timefraem.
No you do not! AR experiences are for the world to experience. If you'd like to create like the best of them or try your hand at creating your first AR experience, please book a creator license here.
AR Viewing Application (FAQ)
This section of the FAQ is directed towards the AR viewing application located at Https://AR.illust.space. For a deeper dive into tutorials and other questions you may have about content visibility and discoverability, please visit our Studio Docs.
The illust. AR Viewer can be accessed by going to https://ar.illust.space. The AR viewer will bring you into camera view first, with a little map in the top right corner. The map is your essential guide to navigating in the physical world.
Please note: if you'd like to curate your own special map based experiences, please don't hesitate to reach out or sign up for our Map Curator license.
Augmented reality experiences are experiences that use your mobile device's camera & motion to render a digital overlay. Since our application renders these experiences based upon the proximity of where you are located to where the creator intended it to be displayed, our application will ask for "location permission".
iPhone
Please accept all of the permissions. If you do not accept the permission, please close out of Safari/Google entirely. This will reset the settings.
Once you do this please go to Settings> Search for Privacy & Security >Location Services>Safari Websites>Select While Using App or Ask Next Time Or When I Share (which will prompt you to confirm next time you’re in the app). Open up the application in a fresh browser and accept location.
iPhone
Please accept all of the permissions. If you do not accept the permission, please close out of Safari/Google entirely. This will reset the settings.
If Camera is red: please go to Settings>Safari>Camera>Allow
If Motion is red: please restart the app after fulling closing Safari from your window.
Android
Camera: navigate to Settings, then Apps, select the specific app (Chrome), and then find and manage its permissions, ensuring Camera is allowed.
Motion: go to Settings > Apps, select the desired app (Chrome), and then tap on Permissions to manage its access to physical activity or motion sensors.
For the most part yes, but this is a free account and gives us the ability to keep track of data you are opting into. We will never store data you do not want us to store and we ask for permission at every step of the way.
General illust. Blockchain (FAQ)
Illust uses blockchain infrastructure to power its applications. From different protocols to interoperable applications, more information will be provided about getting the most out of our decentralized AR toolbox in the coming months!